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Taking Notes

FAQ

What is counseling/therapy?

The terms 'counseling' and 'therapy' are used interchangeably, and generally refer to the process of ‘psychotherapy.’  Psychotherapy is a collaborative process that involves working with a trained professional to become better equipped to manage stresses, understand patterns in thinking and behavior, have more satisfying relationships and better regulate emotional responses to challenges. This process can take the form of individual, relationship and/or family therapy. Psychotherapy is different for everyone and is based on an individual’s specific goals and desired outcomes. Your therapist will be someone who will offer a safe and accepting environment to meet your therapeutic goals. They are here to support you, listen carefully, model a healthy and positive relationship experience, provide you with appropriate input and follow ethical guidelines. The relationship with your therapist is a confidential one and involves the content of what you talk about as well as the therapeutic  process, how you talk about it.

What is counseling/therapy?

Do I need counseling?

Sometimes, life can be challenging and even overwhelming. There are times when we reach the limit of what we are able to do on our own, and it is reassuring that there is help available when we need it. Although it is not always easy to ask for help, it is something to be respected…it takes courage to be vulnerable and reach out for help. You have already taken the first step on the path to improved health and wellbeing. Therapy can provide the support needed to take the next steps- to find the tools that will help bring relief, make change, and overcome the challenges you may be facing.

Do I need counseling?

Can counseling help me?

Some of the benefits of therapy include helping people:​

  • Improve self-awareness: better understand your feelings, needs, values and goals

  • Improve relationship skills, including communication skills

  • Reduce emotional distress and resolve the issues or concerns causing the distress

  • Learn new strategies to cope with stress and anxiety

  • Manage strong emotions such as anger, grief, anxiety and depression 

  • Change unhelpful behavior patterns and develop helpful ones

  • Discover healthy problems solving skills

  • Improve self-esteem and gain confidence

  • Receive support through challenging life changes

Can counseling help me?

What will my first session be like?

The first session is a time for information gathering and beginning the collaborative process. The Intake paperwork that you have filled will be discussed and you will have the opportunity to clarify any questions you may have. Then you'll be asked what is bringing you to therapy to help your therapist better understand what you are experiencing. You will have the opportunity to share other important information, such as your history (e.g., family, social, education, health, etc.) and what you hope to get out of therapy. Finally, you and your therapist will collaborate to create a plan for moving forward. 

What will my first session be like?

How much is it going to cost?

The out-of-pocket cost will vary depending on whether you use insurance and what your individual insurance plan requires of you. It is best to contact your insurance company before you schedule an appointment and find out what your mental health benefits are. Below are helpful questions to ask: 

 

  • Is the therapist I want to see In-Network (in my health insurance network)?

  • What is my deductible (what I have to pay before my insurance starts paying) for in-network mental health benefits?

  • How much is my co-payment (my cost-sharing portion of the bill) for mental health services?

  • Does my plan limit how many therapy sessions are allowed per year?

  • What is the policy year (i.e., Jan 1 – Dec 31)?

  • Does my policy cover 60-minute sessions? 

  • Does my policy cover telehealth (if this is a service you would prefer)?

 

If the therapist you want to see is not in your insurance network, you may want to find out if  they are an “Out-Of-Network” provider for you. Some insurance companies will still allow you to see this therapist, but they may require you to pay a higher co-insurance/portion of the bill. In this case, you will want to ask:

 

  • Does my insurance company allow Out-Of-Network (OON) Mental Health Benefits?

  • If so, how much does my insurance pay for an OON provider? This is usually a percent (i.e., 70%). 

  • Does my OON payment count toward my deductible? If so, what is my OON deductible? Is it different than my in-network deductible?

  • Does my OON payment count toward my deductible?

  • Is approval required from my primary care physician (i.e., pre-authorization)? 

 

If you decide to see an Out-Of-Network therapist, you will be responsible for the portion of the bill the insurance company does not pay. The process works like this: you have a therapy session and pay for the session in full at the end of the session. Your therapist gives you a SuperBill as a receipt for your payment. You send the SuperBill to your insurance company and they reimburse you according to their Out-Of-Network rate. For example, if you have Out-Of-Network benefits at 70%, you will pay for 100% of the therapy session cost and get reimbursed 70% of that payment by your insurance company.

 

Note: Whether you use in-network or out-of-network benefits, any cost not covered by your insurance is your responsibility. 

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Some people choose not to use insurance at all, using a direct pay option. In this case, you would pay for the session with HSA, cash, check or credit card. Your therapist may offer a reduced day-of-service rate

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Good Faith Estimate: If you are not enrolled in a plan or coverage or a Federal health care program (uninsured individuals), or are enrolled but not seeking to file a claim with your plan or coverage (self-pay individuals), you may request a good faith estimate of the expected charges you may be billed for.

 

A good faith estimate will be provided within 3 business days upon request. Information regarding scheduled items and services will be furnished within 1 business day of scheduling a service to be provided in 3 business days; and within 3 business days of scheduling a service to be provided in at least 10 business days.

How much is it going to cost?

Is counseling confidential?

Yes. One of the key components to a successful therapy experience is confidentiality between the client and therapist. A high degree of trust is needed and you should expect that what you discuss in session will not be shared with anyone without your permission. Additionally, state law and professional ethics statutes require therapists to maintain confidentiality. There may be times you wish for your therapist to share information or give an update to someone (e.g., your physician, attorney, social worker, teacher, etc.). In this case, your therapist will have you sign a Release of Information, giving them permission to share this information. 

 

Note: There are some limitations to confidentiality:

  • If you are a minor, you have a limited right to privacy because your parents may have access to your records. However, if your therapist believes sharing this information will be harmful to you, confidentiality will be maintained to the limits of the law.

  • Any maltreatment of minors or vulnerable adults (including physical abuse, sexual abuse or neglect) must be reported.

  • Any imminent danger to yourself or others must be reported.

  • Any information that is ordered or directed by Court Order to conform to state or federal law, rules or regulations must be allowed.

  • Any information requested by the licensing board as is pertinent to a disciplinary proceeding involving a provider must be allowed.

Is counseling confidential?

How do I get started?

Visit our Schedule a Session page or call us to schedule your initial visit at  715-225-1118. We are excited to hear from you!

 

CRISIS INFO

Four Winds Wellness, LLC is an outpatient mental health center. We provide consultative services and are not available after hours for crisis situations. Should you or someone you know be in immediate danger of harming themselves or another person, please call 2-1-1, 9-1-1 or go to the nearest hospital Emergency Room.

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Crisis Information

Crisis Information

National Crisis Hotlines

1-800-SUICIDE (1-800-784-2433) - www.hopeline.com​

1-800-273-TALK (8255) - www.suicidepreventionlifeline.org

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Northwest Connections

Northwest Connections (NWC) provides Emergency Mental Health Services to the contracted counties in WI: Adams, Barron, Buffalo, Chippewa, Clark, Columbia, Crawford, Dodge, Dunn, Eau Claire, Grant, Green, Iowa, Jackson, Lafeyette, Manitowoc, Marquette, Monroe, Pepin, Pierce, Polk, Richland, Sauk, St. Croix, Tremplealeau, Washburn, and Wood.​

Call: 888-552-6642

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TEXTING SUPPORT SERVICES

TXT4Life

When a person texts “Life” to 61222, they are connected to a trained counselor who can help with relationship issues, general mental health, and thoughts of suicide. TXT4Life is a free, confidential service offered 24 hours a day, 7 days a week, 365 days a year. Visit www.TXT4Life.org to learn more.

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Teen Specific Support

You can call this hotline at 1-866-331-9474; 1-866-331-8453 TTY
Or text "loveis" to 22522. Visit http://www.loveisrespect.org to learn more.

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Crisis Text Line

If you’re dealing with painful emotions, send a text to connect with a real human and strategize healthy coping mechanisms to manage your emotions. Text HOME to 741741 to connect with a real human. Visit https://www.crisistextline.org to learn more. 

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SUICIDE PREVENTION AND SUPPORT FOR QUEER AND TRANS YOUTH

The Trevor Project

The Trevor Project offers a 24-hour helpline for gay and questioning teens: toll free 866-488-7386.
Visit http://www.thetrevorproject.org/pages/family-and-friends to learn more.

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Trans Lifeline

Trans Lifeline is for any trans person in crisis of any kind, the Trans Lifeline runs a national hotline staffed by trans people for trans people. Crisis line: 877-565-8860

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DOMESTIC VIOLENCE OR SEXUAL ASSAULT HELP

Domestic Violence Hotline

1-800-799-7233  -- Visit https://www.thehotline.org 

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Sexual Assault Hotline

1-800-656-4673 --Visit 

UNITED WAY 211

Whether in times of natural disaster or personal crisis, 211 is committed to being the first, most essential resource to anyone who needs help. Call 211 and speak with a live, highly trained service professional in your area from any cell phone or landline. All calls are private and confidential.

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DEPARTMENT OF VETERANS’ AFFAIRS (VA)

www.mentalhealth.va.gov 
Veterans can call 1-800-273-TALK (8255) and press "1" to reach the VA hotline

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ADDICTION OR SUBSTANCE USE HELP

Addiction Hotline

1-877-226-3111

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http://www.hazelden.org
1-800-257-7810

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EATING DISORDERS HELP

For crisis line, Text 'NEDA' to 741741

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CONTACT US

We’re here for you when you need us! Call us to schedule an appointment, or send us an email and we’ll get back to you as soon as possible.

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2004 Highland Ave. Suite O,  Eau Claire, WI 54701

Telephone: 715-255-1118

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*Please notice that communicating via email and over the Internet is not entirely secure. Even though it is unlikely, it is possible that your email might be intercepted and read by people other than your intended recipient.

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How do I get started?

The curious paradox is that when I accept myself just as I am, then I can change. -Carl Rogers

Four Winds Wellness LLC

715-255-1118

2004 Highland Ave, Suite O
Eau Claire, WI 54701

christine@fourwindswellness-wi.com

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Christine Brudnicki and Four Winds Wellness, LLC would like to acknowledge that I work on the sacred and ancestral land of Indigenous Peoples. I pay my respects to the First Nations, Ojibwa and Dakota Nations and all First Peoples of the US whose diverse histories, languages, and cultures enrich our community.

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